1. What is your return policy?
We offer a hassle-free return policy for UK and international customers. UK returns are free, while international customers are responsible for return shipping costs. Learn more about our Return Policy.
2. Do you offer free shipping?
- UK Shipping: Yes, we offer free standard shipping for all UK orders above 99GBP.
- International Shipping: International customers will be charged a flat rate for shipping, depending on the location. For more details, visit our Shipping Policy.
3. How long will my order take to arrive?
- UK Orders: Standard shipping typically takes 4-6 business days.
- International Orders: International shipping times vary depending on the country, usually between 7-10 business days. Please refer to our Shipping Policy for country-specific estimates.
4. Can I change or cancel my order after placing it?
Once your order has been processed, we are unable to make changes or cancellations. If you need to make changes, please contact us immediately at support@affordiumshopping.uk, and we will assist you if possible.
5. How do I track my order?
Once your order has shipped, we will send you a tracking number via email. You can track your order directly on the Courier’s website. For any issues, please reach out to our customer support team.
6. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods. For more details, visit our Payment Information page.
7. Are there any customs fees for international orders?
International customers may be subject to customs fees and taxes depending on their country. These fees are the responsibility of the customer. Please refer to your local customs authority for more information.
8. How do I contact customer support?
If you have any questions, you can reach our customer support team via email at support@affordiumshopping.uk or by Whatsapp us at +44 7716 465731. Visit our Contact Us page for more details.
9. Do you offer gift cards?
Yes, we offer gift cards that can be used for purchases on our site. Check out our Contact US page for more information.