1. Introduction
At Affordium Shopping, we strive to ensure you’re completely satisfied with your purchase. If for any reason you’re not happy with your order, our easy return policy is here to help. Whether you’re in the UK or shopping internationally, we aim to make returns straightforward.

2. UK Returns

  • Eligibility: You can return most items within 14 days of receiving your order for a full refund or exchange.
  • Condition: The product must be unused, in its original packaging, and in a sellable condition.
  • How to Return: Simply contact our customer service team at support@affordiumshopping.uk or Whatsapp us at +44 7716 465731 for return instructions.
  • Refund Processing: Once we receive the returned product, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

3. International Returns
We offer international returns for customers outside the UK.

  • Eligibility: Returns are accepted within 7 days of receiving your order.
  • Condition: The product must be unused, in its original packaging, and in a sellable condition.
  • Shipping Costs: International customers are responsible for return shipping fees.
  • How to Return: Please contact our customer support at support@affordiumshopping.uk to initiate the return process.
  • Refund Processing: International returns will be processed once we receive the returned items. Please note that the return shipping costs are non-refundable.

4. Non-Refundable Items
Certain items are non-refundable, including:

  • Items marked as “final sale” or “non-returnable” or “Purchased in sale or item on sale” or “purchased from deals or discount”.
  • Products that have been opened or used, such as grooming supplies.

5. Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

6. How to Contact Us for Returns

7. FAQs
For more information about our returns policy, check out our FAQs page.

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